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Website Product Questions & Answers
- Product‑specific FAQs: display a FAQ block tailored for each product, showing relevant Q&A without leaving the product page.
- Multi‑language support: fully compatible with multiple languages, so questions and answers can appear in the visitor’s language.
- Rich content in answers: include HTML, images or video in answers to make explanations more engaging and helpful.
- Moderation and control: choose which questions and answers are shown publicly, and manage who can publish through different access roles.
- Notification workflow: send email notifications to customers or back‑office users when a question is answered or published, improving engagement.
Questions and answers by product
Answer the questions that customers have about the products on your website.
Help your clients with their questions
Help your customers by answering their questions about your products easily with links and styles.
Notify the customer when you respond
When answering a question, a notification will be automatically sent to the customer.
Create easy questions
Your customers will be able to create questions about your products on the web, and the data will be automatically filled in with registered users.
Simple form to answer questions
Record the user and the date when posting a response.
Custom configuration
Key features
Clear answers
Respond to your clients with links and styles.
Tag questions
Tag the questions according to whether it is an adjustment, a modification, etc.
Multilingual
Translate the questions and answers.
Automatic notification
Notifies users when a question is created, and clients when it is answered.
Share between pages
Show the product questions on all your websites.
Security
Establish security permissions to answer the questions.